In conclusion, through this Spa Trip to Massage
Master, we have managed to observe some of the elements that have made this spa
establishment the selected choice for those living in the area. We have also
identified some of the strengths and weaknesses of the spa. With a soothing and
relaxing ambience as well as trained staff, it provides us a glimpse of how a
spa operates as well as the importance of a strong concept to differentiate
them from their competitors. In terms of
minor elements like telephone etiquette as well as cleanliness of the
bathroom, there are still ways the spa can improve themselves in order to
establish their brand in the market.
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